Information we collect
- Identity and registration data such as name, email address, country, and login credentials.
- Account, funding, portfolio, and support-interaction data generated while you use the Nextrix Markets environment.
- Verification files such as KYC documents, selfies, and liveness submissions when required.
Why we use your information
- To create and secure your account.
- To review deposits, withdrawals, KYC submissions, and suspicious activity.
- To provide support, service notices, and operational updates.
- To maintain audit trails, prevent fraud, and improve platform reliability.
Data sharing
We may share limited information with payment providers, hosting vendors, identity-review tools, and communications services when needed to operate the platform securely.
We do not treat customer data as open marketing inventory and only disclose information where there is a legitimate service, security, legal, or compliance need.
Retention and security
We retain information for as long as it is needed for service delivery, dispute handling, security review, anti-fraud controls, or legal and audit obligations.
We use layered security controls, access restrictions, review workflows, and session safeguards to reduce unauthorized access risk.
Your requests
You may ask about stored data, corrections, or account deletion through the support and compliance channels available on the website.
Certain records can be retained even after a deletion request where law, fraud review, or audit obligations require it.
Privacy contact
Privacy-related questions can be sent to privacy@nextrixmarkets.com.