Legal & compliance

Account Deletion Request

How to request account closure or deletion from Nextrix Markets.

Effective date: March 24, 2026 Contact: support@nextrixmarkets.com

Before requesting deletion

Make sure you are no longer expecting deposits, withdrawals, or support actions tied to the account.
If you still need transaction statements, request them before or alongside the deletion request.
Unresolved compliance, fraud, or payment issues can delay closure.

What happens next

After submission, the Nextrix Markets team reviews the request, may contact you for verification, and records the request for operational tracking.

Target response window: 7 business days, although complex reviews can take longer.

Retention exceptions

Even when access is closed, we may retain specific records related to identity checks, payment history, disputes, security review, or legal obligations.

Operational request

Submit a deletion request

Use the form below to request review of account closure or deletion. Submissions are stored for internal tracking and follow-up.

Full name Email address Country Reason

Additional details Share any transaction, portal, or support context that should be reviewed before closure. I understand that Nextrix Markets may retain specific records where security, audit, anti-fraud, or legal obligations require it. Submitting this request starts manual review rather than immediate deletion.

Email support instead